Pat Griffin, a master trainer from Dale Carnegie, a leadership and sales training franchise, instructs 914th Air Refueling Wing leadership in order to enhance management effectiveness and mission success for the wing, Niagara Falls Air Reserve Station, N.Y., November 30, 2017. The training will allow personnel to collaborate and establish a definitive goal for the mission for the next two years. (U.S. Air Force photo by Tech. Sgt. Steph Sawyer)