A veteran marches in the joint color guard during 54th Annual Western New York Armed Forces Week opening day ceremony commences, May 4, 2014. The ceremony was held at the Buffalo and Erie County Naval and Military Park and marks the start of a week of recognition, saluting veterans past and present. (U.S. Air Force photo by Staff Sgt. Stephanie Clark)

retiree activities office

Contact us

  • Office hours: 10 a.m. - 2 p.m. Monday through Friday.
  • 914 ARW UTA office hours: Saturday 10 a.m. - 2 p.m. 
  • Phone number: (716) 236-2389, DSN 238-2389
  • Our answering machine will record your message during non-duty hours. We will answer your call as soon as possible.
  • Mailing address: Retiree Activities Office
    10740 Kinross St. Building 314
    Niagara Falls ARS, NY 14304
  • Email: retireeactivitiesoffice@gmail.com

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Our quarterly newsletter is sent via e-mail. Contact us with your name, address, rank, service, and phone number to sign up for the newsletter.

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RETIREE ACTIVITIES OFFICE (RAO) at Niagara falls air reserve station

Welcome to the Retiree Activities Office!

About the RAO

The primary mission is providing information and guidance to all retired members seeking assistance on matters related to military service, earned benefits, and entitlements. Over the years our RAO clients have been and continue to be military retirees and their family members from all branches of the uniformed services here in Western New York and often retirees from many other regions.

The RAO is made up of an all-volunteer staff. Our mission is to serve as an information center and a support system for retired veterans of all branches of military service. Retiree activities offices are made up of volunteers from all military branches and including surviving spouses. These exceptional men and women are here to serve you, the military retired community.


The RAO is located next to the Main Lodging Office and across from the Community Activities Center (CAC). The Retired Activities Office welcomes walk-in clients, telephone calls, and e-mails.


All Retired Activities Office staff members are volunteers and additional volunteers are always needed to help support the office and veterans. Contact to learn how you can volunteer.

Resource Information & Assistance Provided

  • ID cards, pay information, service records
  • Federal and State benefits
  • VA Disability Compensation
  • Space Available Travel
  • Death Benefits
  • RAO Newsletter
  • Base facilities, map
  • Casualty Assistance
  • Survivor Benefit Plan
  • Annual Retiree Briefing/Seminar
  • Legal matters - Will preparation / Estate planning
  • Organizations that support the interest of the military retiree
  • Addresses, Email addresses and Phone numbers Of Various Federal/State/Local Agencies or Officials
  • Finding Resources to Resolve Retiree Questions/Concerns Outside Our Expertise
  • Base support services


A KC-135 Stratotanker arrives at Niagara Falls Air Reserve Station, marking its official arrival and the beinning of the transition of the 914th's mission from an Airlift Wing to an Air Refueling Wing. This is the first of eight aircraft that will be flown in over the course of the next several months. (U.S. Air Force photo by Tech. Sgt. Stephanie Sawyer)